FAQ

timg.jpg


Q1: Are you a factory or trade company?

A: We are a factory with more than 10 years of manufacturing experience.
Q2:  Do you have any quality system implemented during production?
A: Yes. We have been implementing ISO9001 quality management system for years. We have QC for each production procedure, and pre-shipment inspection as well to make sure quality products to be delivered.
Q3: What is the order lead time?
A: 1-7 days for sampling, mass production (MOQ 1000) is 30 days
Q4: How long will it take for the products to be shipped to me?
A: Once product finished and get ready at factory, it will take around 3-10 days for them to be shipped to you if by express, or around 15-30 days by sea. While it will actually depend on where the destination located.
Q5: What is the MOQ (Minimum Order Quantity)? Can I do a small order for trial?
A: The MOQ is 2000 pcs normally. While for any new customers, we are ok to do a small quantity of 50 – 100 pcs for the first trial order, thus the customers could test and review everything, including product quality and our service as well.
Q6: Can I have my own package design?
A: Sure. Just send us your package design or idea, we will make the package for your products accordingly?
Q7: Do you take OEM orders?
A: Yes.
Q8: How can I make sure my intellectual property (IP) protected during doing business with you.
A: We always respect and protect our customer’s IP, and we can sign a Non-Disclosure Agreement (NDA) to make sure any of your confidential information is not disclosed without your permission.
Q9: How can I get a sample?
A: Simply call or write to our sales for any sample request.


Get the latest price? We'll respond as soon as possible(within 12 hours)